Hi All,

Thanks to all the customers for keeping this forums content-rich & informative. We appreciate your contribution towards that.

The purpose of this post today is to draw your inputs for the new "Timesheet" module that we are building. I understand that time sheets are core to most businesses and the ability to manage them better would make things a little easier.

Features that would be available are :

* Billable & Non-billable time entries
* Approval Process for time entries (optional)
* Ability to mark the time entries as "Closed" once billed.
* Report changes based on the same.

Outline of how the module would work :

* From the request view page, Support Reps would be able to add time-entries with an option to mark the entry as billable or non-billable
* All such entries (billable & non-billable) entries would be listed in the timesheet tab (tab on the same level as Requests, Accounts, Contacts etc)
* A support rep with the approval permission would be able to analyze & approve the time-entry
* Reports on approved & billable hours can be drawn and sent to customers.
* Once billed these entries can be closed.

I am also attaching a screen shot that outlines the flow. Please review & provide your feedback. Your inputs would help us refine the module.


Regards,

Vinu Sreedharan

I would like to add the next fields:

Location of work: "Remotely" or "On Location"
With the possibility to automatically change the cost per hour and adding a starting cost depending on the location of work.
Time span: depending on part of the day the executed time is filled in, the cost per hour. The cost per hour differs on office hours, evening/night, saturday and sunday.
Remark Additional Cost: so you can add a remark with the addtional cost
Selection field Billable:Is the time needed only for registration (within the contract) or needed for the bill. Instead it is also possible to create an extra field with "Time Taken To Resolve not billable" so you can create a summary in the reports with separated columns..

In reports perhaps nice to have: on field which creates different columns in the report like "Time spent" creates the columns "Location or Start cost", "Time 1", "Time 2", Time 3", "Time 4", "Total Time Cost".

Of course an export with the all the columns would be nice so we can import it to our billing system.

So with the contract items we need the next tables:

Time period
Time 1 = Office hours from x till y
Time 2 = Outside working hours
Time 3 = Saturday
Time 4 = Sunday

Remotely
starting cost
Cost per hour time 1
Cost per hour time 2
Cost per hour time 3
Cost per hour time 4

Localy
starting cost
Cost per hour time 1
Cost per hour time 2
Cost per hour time 3
Cost per hour time 4

--------------------------------
Time Entry sheet
Support Rep
Executed time
Location of work
Time Taken To Resolve
Cost per Hour (depends on Executed time and location of work)
Additional Cost
Remark Additional Cost
Total Cost
Billable

or --------------------------------

Time Entry sheet
Support Rep
Executed time
Location of work
Time Taken To Resolve Billable
Time Taken To Resolve Not Billable
Cost per Hour (depends on Executed time and location of work)
Additional Cost
Remark Additional Cost
Total Cost
Billable

I would like to add the next fields:

Location of work: "Remotely" or "On Location"
With the possibility to automatically change the cost per hour and adding a starting cost depending on the location of work.
Time span: depending on part of the day the executed time is filled in, the cost per hour. The cost per hour differs on office hours, evening/night, saturday and sunday.
Remark Additional Cost: so you can add a remark with the addtional cost
Selection field Billable:Is the time needed only for registration (within the contract) or needed for the bill. Instead it is also possible to create an extra field with "Time Taken To Resolve not billable" so you can create a summary in the reports with separated columns..

In reports perhaps nice to have: on field which creates different columns in the report like "Time spent" creates the columns "Location or Start cost", "Time 1", "Time 2", Time 3", "Time 4", "Total Time Cost".

Of course an export with the all the columns would be nice so we can import it to our billing system.

So with the contract items we need the next tables:

Time period
Time 1 = Office hours from x till y
Time 2 = Outside working hours
Time 3 = Saturday
Time 4 = Sunday

Remotely
starting cost
Cost per hour time 1
Cost per hour time 2
Cost per hour time 3
Cost per hour time 4

Localy
starting cost
Cost per hour time 1
Cost per hour time 2
Cost per hour time 3
Cost per hour time 4

--------------------------------
Time Entry sheet
Support Rep
Executed time
Location of work
Time Taken To Resolve
Cost per Hour (depends on Executed time and location of work)
Additional Cost
Remark Additional Cost
Total Cost
Billable

or --------------------------------

Time Entry sheet
Support Rep
Executed time
Location of work
Time Taken To Resolve Billable
Time Taken To Resolve Not Billable
Cost per Hour (depends on Executed time and location of work)
Additional Cost
Remark Additional Cost
Total Cost
Billable

Hey ya..........

Ya lost me at "Time Entry Sheet"
Wish could help ya mate but ahhhhhhh I wouldnt have a clue........