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4 users have this question
Notification that unassigned ticket has been updated by requester
[5 Replies]
last response by
andyherb
at 07:22
1 user likes this idea
SMS Notifications - Set to use only out of hours and only certain customers or SLA types?
started by
aptwar
at 05:26
No one has responded yet.
1 user likes this idea
6 users like this idea
Warranty display should be based on purchase/contract date and alert if expired
[1 Reply]
last response by
aptwar
at 04:06
19 users like this idea
Emails containing High importance flag should go to high priority automatically
[3 Replies]
last response by
aptwar
at 04:06
19 users like this idea
Assign a secondary engineer/group if you are set to OUT?
[6 Replies]
last response by
aptwar
at 04:03
12 users like this idea
Last action needs to be seen on report, even if it's notes
[9 Replies]
last response by
aptwar
at 04:02
26 users like this idea
Open / Close in one action if customer on phone and issue resolved
[2 Replies]
last response by
aptwar
at 03:53
6 users like this idea
Unapproved contacts changed to approved - no notification
[1 Reply]
last response by
aptwar
at 03:52
8 users like this idea
Split request feature doesnt send Acknowledgement to contact
[1 Reply]
last response by
aptwar
at 03:51
7 users like this idea
Notification of Email Attachment only seen on inital request
[1 Reply]
last response by
aptwar
at 03:49
3 users report this problem
Product warranty expired still no warning!! from Oct 2006!!!
[6 Replies]
last response by
aptwar
at 03:48
5 users like this idea
SupportCenter Zoho Wiki Page showing features and fixes please! (like ServiceDesk has!) :-)
[20 Replies]
last response by
aptwar
at 03:43
1 user reports this problem
Functionality "E-mail the Support Rep"
started by
artur.zen
on 18-Mar
No one has responded yet.
1 user reports this problem
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