PostgreSQL 13?
Hello everyone, We are somehow forced to upgrade our PostgreSQL Databases from Version 11 to 13. ADSelfService doesn't support PostgreSQL in Version 13. Is there any ETA when that will be posssible? Thanks in Advance.
Using AD Self Service Plus Outside of Company Network
Hello, We currently use AD Self Service Plus within our company network(i.e. devices that are attached to company network and or company wifi) so that our end users can reset their AD passwords if need be. Has anyone had any issue or experience using
Could not send Account Expire Notification by SMS
Hi, We are try to configure to send account expiration notification by SMS and unfortunately the SMS does not send. The report says "Invalid Mobile Number" while we can receive MFA notification via SMS. Also while we save the user mobile number by importing
Remcom.exe flagged as malicious
Dear Support Team, our AV solution flagged Remcom.exe from version 6101 as malicious - PUA Application.RemoteAdmin.RLH. A VirusTotal scan shows that this is not an exception: https://www.virustotal.com/gui/file/d7a923357aea4f9d4e65d43d3f800fa4f3b766a825be63d798f5ff35721a462a/detection
ADSelfService Plus OIDC Login with Nextcloud
Is there a guide or howto somewhere on how to connect ADSelfService Plus with the Nextcloud OIDC login? Because we are currently testing ADSelfService Plus and so far we are thrilled how easy it works in the Windows environment, especially with the 2FA,
SSO - How to logout?
I logged in using SSO and it worked. But I want to use SSO to logout, and after checking, it seems that Session Endpoint is not supported. I use the Revoke endpoint, but it automatically login after successfully revoke. May I ask how to correctly exit
Error 8007202F
Hello, We have AD Selfservice installed. When users try to change their passwords they get: "A constraint violation occurred" error. This is intermittent issue. Thank you, Roma Navigenics, Inc.
ADSelfService Plus automatic task or request
Hi, I would like to trigger a task or request automatically when something is changed in Self Service. But I can't find any setting for that. Can someone tell me where I can find this setting? Thanks Patrick
renewing SSL cert - private key not found
I've been reading my notes from the past couple years (have used GUI the last couple of years). I don't see what I'm doing wrong. I generate CSR with matching data, get a duplicate cert for my wildcard cert, when I got to Apply the cert I get " The private
Missing Branding Images on ADSelfService Plus Login Page
Has anyone else noticed this issue. I have had a few users report that the page looks weird and it's missing our company logo other branding images. We noticed it after we upgraded to 6305.
logs files
Hello, Is there a solution for saving less logs with ADSelfService Plus? After a couple of months the ADSelfService Plus\logs\ folder was over 1,5 GB in size. Most large files: access_log.txt serverout.txt (multiple files with numbers) ADSMlogger.txt (multiple files with numbers) We would like to save less logs as we need to pay extra for additional disk storage with our server provider. Thanks in advance. Marc
MFA Backup Code Options and Issue
Hi All, This is could be a two part question. When configuring backup codes for AD Self Serve- there really is only a single option (to turn them on and off). Unfortunately, certain users have been running into an issue that when browsing to the Self
ADSSP request workflow with ADMP
Good day, having an issue with my ADSSP and ADMP integration. I have ADSSP configured for workflow when staff request to be added to groups. I have added a group as Requestor in ADMP with the appropriate role. When someone in the group that has not logged
Language customization Website Admin
Hi Admin I find language customization in ADSelfservices to be essential, but there is one drawback: it does not allow editing or adding certain codes such as <b>, <br>, and <Center> on the website. Previously, IT provided instructions for language customization
ADSelfService Plus UI Design
Team, Will there be any build releases that update the UI design of this application in the near future? In comparison to a large number of your other products (ADManager, Service Desk Plus and ADAudit to name a few) the layout and design of Self Service seems to have been neglected quite significantly. Thank you.
Customize Username Example on Password reset page.
I would like to know if it is possible to change the way the example is shown. when the user resets their password. As shown in the attachment, the example is (First Initial, Last Name). Our company does not use (First Initial, Last Name) user id. Rather we use (First Name. Last Name). Having it as shown in the image would only confuse my users. I am using ADSelfSerivce Plus Product Version 5.8 - Build 5815, on Windows Server 2016
CVE-2022-38023 and ADSSP single sign on
Morning Folks, I'm showing event 5840 on my DCs with the account name of the single sign on computer object for AD Self Service Plus. If I apply KB5021130 to my DCs will that break the single sign on piece of ADSSP?
Yubikey with more than 1 domain
We have two AD Domains (lets call them X and Y). We will be migrating all users from domain X to Y. Currently, we have Yubikey setup for MFA for domain X, which we use for VPN validation, after entering username and password (Cisco AnyConnect). ADSS is
Forced Enrollment GPO takes two logins to apply
Upon adding the GPO to the domain using the instructions in the link below, the users are not being prompted until their second login. What is the reason for that? https://password.owlautocs.com/help/admin-guide/Configuration/Admin-Tools/Enrollment-
Very small text on MFA logon screen when resolution of TV is set to 4K (3840x2160)
Good afternoon, I had an end user report that they effectively couldn't see the logon screen for MFA very well in one of our conference rooms in which the resolution of the TV is set to 3840x2160 with scaling in Windows set to 300%. When I changed the
ADSSP and ADMP integration
Hi All, I have ADMP and currently evaluating ADSSP. I have integrated the two and I am able to submit and approve basic change requests from ADSSP to ADMP. I would like to limit my users to pre-defined departments (71 departments) and/or titles (261 titles)
ADSSP Quick Enrolment Pop-up, always bringing itself to front
Hi everyone, We're experiencing an issue with the ADSSP Quick Enrolment Pop-up (via Force Enrolment via Logon Script) forcing itself to the front, meaning users are unable to open any other applications (such as Outlook to confirm their emailed OTP) or
the password reset is not activated for your account
Hi Team. Nice to greet you. I am Rafael Aguilar, administrator of the password self-management platform for the company Empresa Nacional del Petroleo (ENAP) located in Chile. I have a problem with a user who cannot change his password because he gets
Netmotion Mobility Client/Absolute Secure Access VPN
Hi, We just purchased AD SelfService Plus for our organization and I'm in the process of setting things up. We use Absolute Secure Access (used to be Netmotion Mobility Client they were recently acquired) for our VPN. Has anyone successfully been able
Use DUO Security MFA for single policy
We are configuring the product AD Self Service Plus. It appears that if Duo Security is configured as an Authenticator for any policy it becomes a mandatory step in completing enrollment for all policies, even if the specified policy advanced tab chooses
PGSQL in Linxu Server
Hy community ! It's possible to use database PGSQL in Linux server to connect ADSelfservice ?
Connect two domains
Hello Together We have two domains that we manage. Is it possible to manage either both domains with one ADSelfService Plus instance for password reset. Or is it possible to run two instances on one server? One domain is local to us and the other is accessed
Two domains morphed
Hello Together We have two domains that we manage. Is it possible to manage either both domains with one ADSelfService Plus instance for password reset. Or is it possible to run two instances on one server? One domain is local to us and the other is accessed
What is the Admin URL if you have removed the admin login from the login page
I thought it was http://hostname:port-no/AdminLogin.cc. When I flesh that out with my hostname and port number I ge the following. Sorry ! You are not authorized to view the contents of this file. Back | Sign Out
ADSSP - Partially Enrolled vs Enrolled Users
How is it determined whether a user is partially enrolled versus fully enrolled in ADSelfservice Plus? I was told before that it has something to do with the number or enrolled MFA auth app compared to the offered configured MFA auth apps. Is there any
Backup Files Publicly Accessible
I scanned our systems with intruder.io, one of the "issues" if found was related to backup files being publicly accessible. How would I prevent these files from being "seen" through the web interface. I have attached the scan information to show the relative
How to auto redirect HTTP to HTTPS
Hi, is any way in ADSelfService Plus 6.2 to auto redirect http to https 443 ? because when enter own address I have blank screen, I had to every time add at the beginning https:// Thanks.
Database for High Availability
Hello everyone, We're in the process of setting up High Availbility for our instance and we're thinking about migrating from Postgress to SQL. The question is if we can user SQL express instead of the Standard version. Thanks in advance.
Endpoint MFA missing from Free Edition after upgrade from 6112 to 6220?
We have successfully been using AD Self Service Plus build 6112 for about a year and a half, strictly for MFA Machine login via MS Authenticator or Security questions. We were preparing to move ADSSP to a new server, but first I needed to update ADSSP
can I put the adselfservice site under a virtual directory?
Hi, We're using AD Self Service, and were wondering if there's a way to make the access url under a virtual directory? For instance, instead of it being just https://hostname:9251/, it would be: https://hostname:9251/directory/ So that all the app pages
Tomcat vulnerabilities
Hi there, Endpoint Central shows multiple vulnerabilities in Apache Tomcat (version 8.5.57) in our installation of AD SSP (version 6.1 build 6123). I realize that there several newer releases of AD SSP available, but according to the release notes, Tomcat
Endpoint MFA user vs machine
I have separate policies made for domain admins and everyone else. I want to require endpoint MFA logins only for domain admins on any machine with the agent installed. Is this possible? My tests seem to indicate that it's all users or nothing.
ADSelfService Password Policy vs. AD Password Policy via GPO
Hi, we already own the product and it works nicely, but we don't use some of the features. I'm interested in the password policy features, but what if we already have AD Password Policies configured via GPO? Would the idea be to remove the GPO policies
Change Password Policy for Admin
How do I change the password policy for admin domain? I can see how for all users but it only shows me the user domain(s)? Thanks
ADSelfService Support is not responding even by email. Chat is not available.
I have tried all types of communications to open a case with ADSelfService Support and still yet to receive a response. I tried the following methods: Support website Email to support@adselfserviceplus.com Chat Phone call to 844-245-1104 No response from
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