ADSelf Service Plus
Hi, I used ADSelf Service Plus freeware edition to test. It is working fine but we have users who have multiple email addresses to send email for password expiry using Google SMTP relay server (hosted in-house). I added the user primary email address
Password Expiry
Hi there, Is there a way to set password expiry for a group of users. I can see our Adselfservice setup takes its password expiry length of days from our Default Domain policy in Active directory. however, I'd like to set a different number of days for
Reports - No Data Available
We have several domains integrated in AD SelfService for password expire notification and report of locked users. In general it works as expected. But on one domain we always get "No Data Available" in reports - Locked Out Users Report - Password Expired
Password Expiration Admin Notification
Is there any way to get the admin notification to contain the list of users with expiring passwords within the body of the email instead of as an attachment?
Password Expiration Notification images not display in Microsoft Outlook 2019
Hi all, I am new here and hope to get some help on the issue I'm facing at the moment. I've created a Password Expiration Notification and inserted some images. But when I received the notification the images not displaying. Below is the e-mail notification
What attribute determines if password is almost expired?
Hi All, I'm working with fine grained password policies in Active Directory, and we use this service to send out password expiration email reminders. I wanted to find out what ADSelfService Plus uses as an attribute for determining passwords that are
LDAP Macros - manager ?
Hello, Is there a way to add the manager inside the macros to be used on a mail to warn users on their expiration of password ? Regards, Seb
Expiration Notification - Access URL is not hyperlinking
Hello, We have configured our instance to send Password Expiration Notifications, however, it is not hyperlinking the Access URL in the message. Anyway to resolve this? We have used the macro %acessURL% in the message to populate the url, its just not
Configured Password/Account Expiration Notifications
Hello Support Team, We have tried to implement option "Configured Password/Account Expiration Notifications" in AD Self Service Portal. But, I found it is not working and I'm receiving report mail, which I have set as "Dear Admin, No reports available
ADSSP Free limitation
Hi, I use the ADSSP Free version to notify password expiration. It works great for 2 subscriptions, but i made a new one recently link on a group, and no mail are sent. Is there a limitation of number of subscription or on the number of users in the free
expired and soon to expire passwords no longer populating
Hello, Does anyone have the following issue?: Our Soon-to-expire and Expired Passwords showed numbers on the dashboard. We could send out email notifications to users to warn them of their password was expiring. Both stopped working after we installed
Select users that will recieve emails of "Password Expiration Notification"...
Hello, Here at my campany we are happy users of ManageEngine OpManager. I was browsing other products and I found ADSelfService that will help me with notificating users of expirating passwords. Installed and notice that it have much more functionalities that i dont need, i only really need email notification of password expirations. So , the free versions is more that enouph for us, as we have less than 50 users that logon on Domain that have the policy for password expiration active. My Questions
Select users that will recieve emails of "Password Expiration Notification"
Hello, Here at my campany we are happy users of ManageEngine OpManager. I was browsing other products and I found ADSelfService that will help me with notificating users of expirating passwords. Installed and notice that it have much more functionalities that i dont need, i only really need email notification of password expirations. So , the free versions is more that enouph for us, as we have less than 50 users that logon on Domain that have the policy for password expiration active. My Questions
ADSelfService Plus 6006 released! Supports load balancing and reverse proxy
Hello Everyone! The latest build of ADSelfService Plus, 6006, load balancing and reverse proxy for improved performance and security. Highlights: Load Balancing : ADSelfService Plus now comes with a built-in load-balancing server, to help you set up multiple instances of ADSelfService Plus, and distribute incoming requests among them. This helps improve performance, eliminate downtime, and provide a better experience for end users. Reverse Proxy : Enable reverse proxy, by integrating with ManageEngine
Image not showing up in expiration notification email
I'm having an issue with the password expiration notifier tool. I've inserted a company logo image into my notification emails, however when the email is sent, the image shows up as a broken link inside the email. I've tried inserting the image as both a PNG file and a JPG file.
startTLS error setting up Password Expiry Notification
I've just installed version 5.7 on a new server after running 5.1 successfully on another one for some time and am trying to set up the server setting so I can use the Password Expiry Notification but I am receiving the below error: Exception in startTLS using default SSL socket factory: host, port: smtp.office365.com, 587; Exception: java.lang.IllegalArgumentException: TLSv1,TLSv1.1,TLSv1.2 I'm trying to save the exact server details as are being used currently with TLS selected. Any help would
AD SSP password notification bug (still...5 years later)
So we're using AD SSP 64-bit v5703. We having the same issue as reported in password expiry notification email. When we use the password notification, it works fine except when it sends a notification to a user on the day the user password expires. We're using the following HTML code with AD SSP macros: <p>Dear %displayName%,</p> <p>Your password will expire in %noOfDays% days on %dateTime%. You will need to change your password prior to this date/time to ensure uninterrupted access for your account.</p>(etc...etc..)
issue with format of Password Expiry notification
Since updating to version 5.6 (5600), the formatting of the email for Password Expiring is not following the spacing and character settings we used in the editor. The text is all saved without formatting. Also, we can not delete the existing notification (in attempts to create a new one). Creating yet another one seems to save, but it does not show up. We are using the Free edition of the SelfService Plus for password expire notifications.
Password Expiry Notification email - %dateTime% not displaying correct date format
How do I get the date to show as 10/31/17 1:25pm instead of 2017/10/31 13:25:13? From console: You still haven’t changed your password. Don’t get caught off guard – change your password now, before it expires tomorrow, %dateTime%! From Preview: You still haven’t changed your password. Don’t get caught off guard – change your password now, before it expires tomorrow, 2017/10/31 13:25:13! Thank You!
Users not receiving expiry notifications
Should all users in AD be receiving password expiration notifications even if they have not enrolled?
Is there a limit to the number of AD groups available in the free password notification tool?
i just installed the free tool for password expiry notifications. I want to create a policy based on AD group but i'm not seeing all the groups in our domain. it looks like we're limited to just 2000 available groups to choose from. how can i pick a group that doesn't fall in this first 2000?
Unable to send Password Expiry emails to outside addresses
I am able to send the expiry emails to addresses inside my domain, but cannot get them to send to outside addresses. I have been on support calls twice, and they are not able to help. They point to a "problem" with my Exchange server, without providing any suggestions as to what that problem might be, or how to get it to work. (Exchange 2010; I am logging on to that server with a full admin account. Our server is configured, of course, to send messages to any outside domains.) Does anyone know
ADSelfService Plus Console shortcut doesn't work after 5327 update
It's a minor thing as i can still access the console by going to http://localhost:8888/authorization.do, but it worked before 5327 update. Now the usual shortcut does nothing.
Getting notification about update in progress, but not updating
I have received a few notifications recently: " Dear Customer, We are glad to inform you that ADSelfService Plus Updates are downloaded successfully. ADSelfService Plus restart is in progress to apply the downloaded updates. Thanks & regards, ADSelfService Plus" But when i check build number, it is still on 5326. So why does it say that update is in progress? We are only using the Free Passwod Expiry Reminder tool part of ADSelfService Plus. Installed as a service on Windows Server 2012. What is
Software not accessible after reboot
Hi I have installed the software and it is working fine. However, once I reboot my workstation the ADSM Server does not automatically restart by itself? I have to run the 'startADSSP' batch file and this then starts all the services and I am able to access the URL again: http://localhost:8888/authorization.do Surely this is not right? Please can someone point me in the right direction and let me know what is going wrong? Many thanks
Logging into ADSelfService Plus after workstation reboot
Hi I have installed this software and all works fine. However once I reboot my workstation and then attempt to login to: http://localhost:8888/authorization.do I just get a "Page can't be displayed" error. The only way to fix it is to reinstall the software and then it will start working again... Any advice please? Thanks
Password Expiry Notification
Hey Guys, So I installed and configured the Free password expiry tool. I checked all the server settings with out network engineer and test the email connection in the server settings section. The test email sends fine, but when I run the task to email users with soon-to-expire passwords, they aren't receiving the emails. I have it set to only detect users in the OU associated with all users accounts, rather than the entire AD because I don't want managed and admin accounts to be included in the
Some users not receiving email reminders
Some users do not receive email reminders, in audit reports I am seeing following: "Illegal semicolon, not in group"
Notification emails are only sent after logging into the console
Hello, We are having issues with the Notification emails not being sent according to the schedule. The Notification emails are only sent after logging into the console. We tried installing the service, but the service fails to start. "Some services stop automatically if they are not in use by other services or programs." Suggestions? Thanks Ron
A notifier problem about Granular Password Policies
I found ADSelfService can not send email to the user whose password was expired by Granular Password Policies. Have anyone met this problem? Thank you!
Disabled users listed at reports
Hello Guys! Is OK for disabled users to be listed in the reports? It doesn't look it make sense, but I can missing something. If there is any option to hide disabled users from reports it would be great. Best, Ellery
No reports available at the moment for the configured scheduler.
My daily report on soon to expire passwords was working just fine until 2 days ago. Now the report simply says "No reports available at the moment for the configured scheduler.". However, when I manually view the report on the web interface, everything is fine and displays users who are going to expire. I upgraded to 5320 and it did not fix the issue.
Time difference
I love this tool. It's simple and quick and does the job. One question I have, though: I noticed that if a password expires at 7:30am, the notification adds 8.5 hours. Example: Expiry is 5/15/2015 at 7:31am Email Notification (using macro %DateTime%) says password will expire 5/15/2015 at 5:01pm. What might cause the 8.5 hour addition? Thanks! Whitney
Password Expiry Notification Macros
Hello, we are using ADSelfService for our global sites but we only want to use 1 server rather than deploy multiple instances of ADSelfService in various regions. The issue we have is that in North America we use the Date and Time format as YYYY-MM-DD and time with AM/PM. However, in Europe they use DD-MM-YYYY and military time. How can I accomplish this for our European users that need to be reminded. Is there a different macro? Thank you!
Password Expiration Notification
Hello, is it possible to inform the users only once about their expiring passwords? For example if I set "mail information 10 days before expiring" the users would be informed at day 10, 9, 8, ... (if the schedule runs every day). But I'd like to inform the users only at 10 days before expiring not at 9 days and so on. Thanks for your help
"The Mail has been sent already"?
We are testing out the password expiration tool. I have it up and running, and have it set to alert our users 14 days prior. However looking at the report I'm seeing "The Mail has been sent already" notice next to a lot of users. Does this mean the users only get a single email about their password expiring? I want them to get one daily, not just a single time.
Password Expiration Notification
Hi everybody! Since i update my ADSelfService Licence to 5.3 build 5311 i have some unusal behavior of my application. Users recieve Password Expiration Notification Message even When they changed it. I don't know why? Thank in advance for your reactions.
Expiration Notifications
is it possible to separate the Expiration Notifications and Self Service Notifications? Either allow a distinctive email address for the Expiration notifications and a different one for Self Service notifications? Or can I host the Expiration function on separate sever.
Password Expiry Notifications
Hi, guys.... Some users in my environnement recieve password expiry notifications even when they change it. Is it a Bug of the application? Thanks for your intervention. Best regards
How to Disable Email Notification on Password Expiration Reports for Non-Email Users
We have a handful of user logins that do not have email accounts associated with them. So when the password expiration emails go our for these users, we get tons of bounce back emails. Is there any way to work around this? We usually just notify these users in person since they do not have or need email access. Thanks!
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