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Announcements
Introducing ServiceDesk Plus MSP version 10.5: Time Sheet, Google Maps, Zoho Maps integration, and more
ServiceDesk Plus MSP 10.5 brings you some brand new features such as Time Sheet, field service management with Google and Zoho Maps integration, and the MSP Business Dashboard. Upgrade to the latest version of ServiceDesk Plus MSP now! Here are some highlights you can expect to see in the latest version of ServiceDesk Plus MSP: MSP Business Dashboard: Gain insights with a quick snapshot of key business and service desk metrics such as profits, billable and non-billable hours, top ten technicians,ServicePack 7513 Released
Hi, ManageEngine ServiceDesk Plus -MSP has released its latest service pack 7513 and is available for Download Now. We have introduced couple of salient features which was most requested, please find those feature description & fixed issues information below. Enhancements made SLA based on first response time. Along with resolution based SLA we have introduced one level escalation for first response time management. API for ServiceDesk Plus - MSPApplication Programming Interface (API)
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Notifications for changes to the due date
Dear all, Is it possible to send an automatic notification to the requester when the technician manually (Or generally when an adjustment of the DueDate takes place) adjusts the due date? Regards Anish