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                      • Announcements

                      • Important: SDP IOS Push Notification certificate has expired

                        Dear User ServiceDesk Plus IOS push notification certificate expired on 15th December 2023. Hence to overcome push notification issue, please follow the below steps : 1. Shut down the Servicedesk Plus application. 2. Navigate into <SDP_home>\conf folder.
                      • Masterclass 2023: Episode 4—Optimize IT budgets with a comprehensive IT asset management strategy [May 24]

                        Dear Customers, You and your IT team are invited to join us for the fourth episode of our ServiceDesk Plus Masterclass series. In this episode, you will learn about the various aspects of an efficient asset management practice using ServiceDesk Plus Cloud.
                      • [Analytics Plus webinar] How do efficient help desk operations influence the rest of your IT?

                        Hello folks, We're happy to bring you our latest free webinar on building efficient help desk operations that augment IT productivity. Date and time: November 10, 2022 2pm AEST | 10am GMT | 10am PST Why attend this webinar? It is common knowledge that
                      • Telegram notifications of created requests

                        Hi all! Because of my problem with mobileapp notifications I decided to apply to my system a telegram notifications. And hope that it is not so far from SD update where we could connect to other messengers :) It's not prettend to be whole mine code, but it's solved significant problem for me and could help anybody too. I use Windows example, but you can do it also at Linux (take your own paths) So, what you will need for plug-n-play (anyway almostly everything is commented inside the files): 1. Python
                      • Introducing advanced analytics for ServiceDesk Plus' user surveys

                        Hey there!  We are excited to announce the release of Analytics Plus build 4760, which offers support for analytics on ServiceDesk Plus' user surveys .  Existing Analytics Plus users can click here for instructions on upgrading to the latest version.