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Failed upgrade from 13000 to 14205
Hello, we are on version 12008. We changed NTLM SSO to SAML, so now we want to upgrade to latest version (14.7). We have WinServer 2019 and SQL Server 2019. The update from 12008 to 13000 was done succesfully (ManageEngine_ServiceDesk_Plus_12_0_0_SP-1_0_0_Windows.ppm)
Configure error folder
Hi Installed latest version - getting this configure error folder error but don't see a way to configure it.
Approval Link: Invalid Key : Key could have been changed manually or would have been an old one.
I am trying to send approvals to a distribution group so that any member of it can click the link to approve a request, but users get the following error when clicking the $ApprovalLink: Invalid Key : Key could have been changed manually or would have
ServiceDesk Plus version 11200 Business Rule run but not action
Please helpme check why after update from 11134 to 11200, all my business rule run but nothing action ( change template, assign technician ...) I had research but nothing help. Wait for your support.
Error with auto scan for inventory
Hello everyone, I was configured auto discovery and auto scan to keep the inventory of my business up to date. Today, I've seen that my inventory was deleted, so I went to auto scan and is not working. When I force it manually, I get this error "Endpoint