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    vinu1
     
    7 users like this idea

    Notification of Email Attachment only seen on inital request

    [2 Replies]
    last response by vinu1 on 20-Mar
    vinu1
      vinu1 responded on 20-Mar.
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        vinu1
         
        1 user reports this problem

        AutoClose tick box greyed out in new function in 7511

        [16 Replies]
        last response by vinu1 on 20-Mar
        vinu1
          vinu1 responded on 20-Mar.
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            vinu1
             
            6 users like this idea

            SupportCenter Zoho Wiki Page showing features and fixes please! (like ServiceDesk has!) :-)

            [21 Replies]
            last response by vinu1 on 20-Mar
            vinu1
              vinu1 responded on 20-Mar.
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                vinu1
                 
                1 user finds this useful

                Q1 Quality Release now shown as Q2 on Roadmap!!

                [4 Replies]
                last response by vinu1 on 19-Mar
                vinu1
                  vinu1 responded on 19-Mar.
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                  andyherb
                   
                  4 users have this question

                  Notification that unassigned ticket has been updated by requester

                  [5 Replies]
                  last response by andyherb on 19-Mar
                  andyherb
                    andyherb responded on 19-Mar.
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                      aptwar
                       
                      1 user has this question

                      Automatic Assignment of Requests

                      [6 Replies]
                      last response by aptwar on 19-Mar
                      aptwar
                        aptwar responded on 19-Mar.
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                        aptwar
                         
                        1 user likes this idea

                        SMS Notifications - Set to use only out of hours and only certain customers or SLA types?

                        started by aptwar on 19-Mar
                        No one has responded yet.
                           1 user likes this idea 
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                          rhelering
                           

                          How to use SupportCenter with SSL Connection ??

                          [8 Replies]
                          last response by rhelering on 19-Mar
                          rhelering
                            rhelering responded on 19-Mar.
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                            aptwar
                             
                            5 users like this idea

                            Conversations page - increased info

                            [36 Replies]
                            last response by aptwar on 19-Mar
                            aptwar
                              aptwar responded on 19-Mar.
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                                aptwar
                                 
                                1 user finds this useful

                                Reports - Scheduled - Arrgh.... + Suggestions!!!!

                                [2 Replies]
                                last response by aptwar on 19-Mar
                                aptwar
                                  aptwar responded on 19-Mar.
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                                  aptwar
                                   
                                  41 users like this idea

                                  Releases/Hotfixes/Roadmap Info/ and Delays

                                  [3 Replies]
                                  last response by aptwar on 19-Mar
                                  aptwar
                                    aptwar responded on 19-Mar.
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                                      aptwar
                                       
                                      6 users like this idea

                                      Warranty display should be based on purchase/contract date and alert if expired

                                      [1 Reply]
                                      last response by aptwar on 19-Mar
                                      aptwar
                                        aptwar responded on 19-Mar.
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                                          aptwar
                                           
                                          19 users like this idea

                                          Emails containing High importance flag should go to high priority automatically

                                          [3 Replies]
                                          last response by aptwar on 19-Mar
                                          aptwar
                                            aptwar responded on 19-Mar.
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                                              aptwar
                                               
                                              16 users like this idea

                                              Increased info - Conversations page

                                              [2 Replies]
                                              last response by aptwar on 19-Mar
                                              aptwar
                                                aptwar responded on 19-Mar.
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                                                  aptwar
                                                   
                                                  19 users like this idea

                                                  Assign a secondary engineer/group if you are set to OUT?

                                                  [6 Replies]
                                                  last response by aptwar on 19-Mar
                                                  aptwar
                                                    aptwar responded on 19-Mar.
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                                                      aptwar
                                                       
                                                      12 users like this idea

                                                      Last action needs to be seen on report, even if it's notes

                                                      [9 Replies]
                                                      last response by aptwar on 19-Mar
                                                      aptwar
                                                        aptwar responded on 19-Mar.
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                                                          aptwar
                                                           
                                                          12 users like this idea

                                                          Email Notifications and attachments to requests

                                                          [2 Replies]
                                                          last response by aptwar on 19-Mar
                                                          aptwar
                                                            aptwar responded on 19-Mar.
                                                          • Last Reply of 2
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                                                              •  
                                                              aptwar
                                                               
                                                              26 users like this idea

                                                              Open / Close in one action if customer on phone and issue resolved

                                                              [2 Replies]
                                                              last response by aptwar on 19-Mar
                                                              aptwar
                                                                aptwar responded on 19-Mar.
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                                                                  aptwar
                                                                   
                                                                  6 users like this idea

                                                                  Unapproved contacts changed to approved - no notification

                                                                  [1 Reply]
                                                                  last response by aptwar on 19-Mar
                                                                  aptwar
                                                                    aptwar responded on 19-Mar.
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                                                                      aptwar
                                                                       
                                                                      8 users like this idea

                                                                      Split request feature doesnt send Acknowledgement to contact

                                                                      [1 Reply]
                                                                      last response by aptwar on 19-Mar
                                                                      aptwar
                                                                        aptwar responded on 19-Mar.
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                                                                          aptwar
                                                                           
                                                                          8 users like this idea

                                                                          Closing Call - Optional Notes/Dropdown option

                                                                          [3 Replies]
                                                                          last response by aptwar on 19-Mar
                                                                          aptwar
                                                                            aptwar responded on 19-Mar.
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                                                                              aptwar
                                                                               
                                                                              3 users report this problem

                                                                              Product warranty expired still no warning!! from Oct 2006!!!

                                                                              [6 Replies]
                                                                              last response by aptwar on 19-Mar
                                                                              aptwar
                                                                                aptwar responded on 19-Mar.
                                                                              • Last Reply of 6
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                                                                                  vinu1
                                                                                   
                                                                                  1 user has this question

                                                                                  SLA Criteria

                                                                                  [4 Replies]
                                                                                  last response by vinu1 on 18-Mar
                                                                                  vinu1
                                                                                    vinu1 responded on 18-Mar.
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                                                                                    artur.zen
                                                                                     
                                                                                    1 user reports this problem

                                                                                    Functionality "E-mail the Support Rep"

                                                                                    started by artur.zen on 18-Mar
                                                                                    No one has responded yet.
                                                                                       1 user reports this problem 
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                                                                                      •  
                                                                                      marcin.lewicki
                                                                                       
                                                                                      2 users report this problem

                                                                                      Custom Query Report

                                                                                      [16 Replies]
                                                                                      last response by marcin.lewicki on 17-Mar
                                                                                      marcin.lewicki
                                                                                        marcin.lewicki responded on 17-Mar.
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                                                                                          {"z1879580":[49000003907481,49000003907471,49000003907445,49000003907443,49000003907441,49000003907439,49000003907437,49000003907431,49000003907429,49000003907427,49000003907423,49000003907419,49000003907417,49000003907415,49000003907413,49000003907407],"z1817713":[49000003908191],"z3298178":[49000003908069],"z2714093":[49000003907466],"z3292320":[49000003906144],"z336285":[49000003909078,49000003909074,49000003909072,49000003909066,49000003905652]}
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