User Account Mistakenly Deleted
Hello,
There was an account that was mistakenly deleted.
The account was added back, and the tickets were reassigned.
However, the individual does not show any tickets within any views specific to their dashboard/home page.
When they click on My pending tickets, My Open tickets, My closed resolved tickets, etc...there are zero tickets in his view.
Any assistance would be helpful.
Respectfully,
SA
There was an account that was mistakenly deleted.
The account was added back, and the tickets were reassigned.
However, the individual does not show any tickets within any views specific to their dashboard/home page.
When they click on My pending tickets, My Open tickets, My closed resolved tickets, etc...there are zero tickets in his view.
Any assistance would be helpful.
Respectfully,
SA