Hi all we have been using servicedesk plus msp for sseveral months now but I require account reports to provide to to my customers.

I am surprised there are no account reports as standard as this is designed for msps.

type of reports

monthly summary reports

SLA reports on all incidents

Trending reports of incidents over 12 months for accounts

I would be interested to know what reports other SDPMSP users are providing to their account customer if anyone is willing to share

Your Version	: 8.3 Build 8313
Database	: mssql