Allowing administrators to "View as"

Allowing administrators to "View as"

Dear all,

A "nice-to-have" feature would be to allow administrators to view Service Desk plus as any user's account.

This would allow for several benefits:
  • Troubleshoot more easily when there's a user that is not able to access a specific module or form;
  • Audit the visibility of different people without logging into their account or doing remote access
  • Allow for easier testing of new functionality being put in place

I can expand more on this if necessary.


Kind regards,
JS
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