Allowing administrators to "View as"
Dear all,
A "nice-to-have" feature would be to allow administrators to view Service Desk plus as any user's account.
This would allow for several benefits:
- Troubleshoot more easily when there's a user that is not able to access a specific module or form;
- Audit the visibility of different people without logging into their account or doing remote access
- Allow for easier testing of new functionality being put in place
I can expand more on this if necessary.
Kind regards,
JS
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