API - Time Entry Type

API - Time Entry Type

Hi,
I have a strange issue regarding the Time Entry Type using the getFielList function
http://www.manageengine.com/products/support-center/help/adminguide/index.html

I assume that when adding, updating Time entry
rateType = Time Entry Type
If that is correct I am calling
http://somedomain.com/api/xml/getFieldList
with parameters apikey=XXXXXXX&businessUnit=General&fieldName=rateType
this give me the result

<?xml version="1.0" encoding="UTF-8" standalone="no"?>
<response uri="/api/xml/getFieldList">
    <result>
        <status>Success</status>
        <statuscode>200</statuscode>
        <fieldList/>
    </result>
</response>

This BU has these Time Entry Types defined
Customer Meeting 
Product Consulation
Service & Maintenance
Upgrade Request

Is this a known issue or am I doing something wrong?

























Also I should mention that using the updateTimeEntry function can result in values being overwritten
for example if rateType is not define in the query parameter set it gets set as empty value



Best regards,
Valdi Hafdal
URL : http://www.vlink.is


[V-Support for SCP]
http://www.vlink.is/scp

[V-Technician for SDP]
http://www.vlink.is/sdp



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