I am setting up a servicedesk plus but application is too slow. I have follow the instruction on your forum for java tuning and set as follow

·         wrapper.java.additional.19=-XX:PermSize=64m

·         wrapper.java.additional.20=-XX:MaxPermSize=256m

·         wrapper.java.initmemory =  256MB

For small and medium customers:

• wrapper.java.maxmemory = 2512MB 

 Thanks

Fariha Naveed