We run SDP MSP 8.3 8301.

I am looking for the ideal role to give to one of our staff.

She has a technician login and we would like her to be able to create new sites, and edit/add Requesters. 

It seems to give her these rights (SDSiteAdmin/SDAccountAdmin) it also means that she can edit service levels and edit business rules which we don't want her to be able to do.  Are there any in-between rights that we can give her?

Also any tricks for her being able to edit requesters without having to log a job under the Requesters name?  She doesn't get the little edit icon next to the Requester in the list like the SDAdmin account does.  It seems the only way it lets her edit a Requester is by logging a requester under the requesters name?