ManageEngine Forums
Has the barcode scanner integation with Assetexplorer ever come to fruition?  Our company is very interested in scanner program/process for use with ManageEngine.  If you do have it available I need details on whether we have it with our MangeEngine ServiceDesk Plus or if it is an additional piece we can add.  We would also like to know whether you have a recommendation on what type/model of scanner to purchase for this integration. 

Replies (12)

Most bar code systems simply work by converting text to a bar code format (to print label) and then convert back to text when scanned.  Therefore if your barcode is say, the asset_tag which you have listed on your workstation, then you can just put the cursor in the search box and scan your label and the input will be placed in the search box.  then just press enter.
We are currently in the implementation phase for the Barcode Scanner feature and it is expected to be released within a months time.

With regards to the type of scanners, we support Keyboard Wedge Barcode Scanner  and provide an App for Windows Mobile  Barcode Scanning.

Regards,
Selva
AssetExplorer Team
Can you confirm if this feature is released yet?
 
Hi,

This feature is still in the testing phase and has not been implemented into the application yet.We will be releasing this feature as part of one of our future hotfixes.

Regards,
Gopinath
Support Team
ManageEngine AssetExplorer
Any update of the feature ?
It would be good practice if manageengine would give us an idea of when . They keep saying soon and that's been for 3 years
Indeed.  We've been waiting on this feature to come out now for months.  We might end up having to go with a 3rd party solution at this point.
Hi,

I can understand your concerns. This feature is currently worked upon by the development team.

Regards,
Priya K

SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
This feature is very important. I think you should expedite release of this feature.
Please expedite release of this feature as it's very important for us. We are relying more and more on your product suite and I cannot think of fully managing our assets without this feature.
Dear All,

This feature has been delayed few times before and we apologize for the same. Currently this feature is in implementation phase and the beta build will be available by end of February or early March tentatively. We will also post some of the new screenshots in between.

Thanks and regards,
Prakash.K
As I said before:
Most bar code systems simply work by converting text to a bar code format (to print label) and then convert back to text when scanned.  Therefore if your barcode is say, the asset_tag which you have listed on your workstation in AssetExplorer, then you can just put the cursor in the search box and scan your label and the input will be placed in the search box.  then just press enter.