Blank resolution when you create a request manually
Hello to all,
after upgrade to 9039, we have experienced a bug with manual request creation. When we create a new request manually from Request Catalog -> New Incident, SDP creates a blank resolution also (technician doesn't create manually).
After some tests, we can see in Chrome Browser (on the rest of browsers SDP doesn't show anything) the following text in resolution:
<br />
Could you give us a solution for this issue?
Thanks in advance
after upgrade to 9039, we have experienced a bug with manual request creation. When we create a new request manually from Request Catalog -> New Incident, SDP creates a blank resolution also (technician doesn't create manually).
After some tests, we can see in Chrome Browser (on the rest of browsers SDP doesn't show anything) the following text in resolution:
<br />
Could you give us a solution for this issue?
Thanks in advance