Hello,

I am evaluating this product for use in our Enterprise environment. I installed the product on a server, and started configuring it and everything worked correctly. I changed the theme of the product to a customized color theme, and then restarted the server, and when I try to open the Service Desk Plus console now, all I see is a blank white screen? I have tried:

1) Starting/Stopping the Service

2) Trying another web browser

I searched for other threads with the same issue but couldn't find anything that helped. I am not sure what to try next. Can someone please help me? I am planning to configure this and pitch it to my VP in a couple weeks so I need to get this working pretty quickly.

- Mike LaCombe

Sparton Corporation