CAB members cannot view changes

CAB members cannot view changes

We have some requestors as part of our CAB.  When they get a notification to recommend a change, they cannot view the change because they are not a Technician that has permission to view changes.  They get the "You are not authorized to view change module and details" message

What do I need to configure so a normal Requestor who is part of a CAB can look at the changes they are listed on?

Here is the email template that we use.  You will notice we do have the $approvalLink


The following change request was sent to you for your review and approval.

Change ID: $ChangeID
Title: $Title
Scheduled Start Time: $ScheduledStartTime
Scheduled End Time: $ScheduledEndTime
Change Author: $Submitter
Technician: $Technician

Change Link: $ChangeLink

Click here to view Change details $ApprovalLink


I thought this used to work!

Thanks,

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