Can requesters resolve and close their own request?
Hi there,
SDP 8.1.0 Build 8123
As the subject says.
Can a requester close his/her own request and/or possibly add the resolution as well without involving the technician?
I can't seem to find such option in requester view.
Thank you for the advice.
SDP 8.1.0 Build 8123
As the subject says.
Can a requester close his/her own request and/or possibly add the resolution as well without involving the technician?
I can't seem to find such option in requester view.
Thank you for the advice.