We're running Op Manager 8051 on Windows 2008 / 64 bit. I notice I can't run the Update Manager to install the latest hotfix. Here's an an output of the error when I try:
C:Program Files (x86)ManageEngineOpManagerin>echo off LogFileWriter: error opening updatemanagerlog8.txt:java.io.FileNotFoundException : logsuemanagerlog8.txt (Access is denied) java.io.FileNotFoundException: logsuemanagerlog8.txt (Access is denied) at java.io.FileOutputStream.open(Native Method) at java.io.FileOutputStream.<init>(Unknown Source) at java.io.FileOutputStream.<init>(Unknown Source) at com.adventnet.tools.update.installer.log.UpdateManagerLogImpl.createF ileWriter(UpdateManagerLogImpl.java:195) at com.adventnet.tools.update.installer.log.UpdateManagerLogImpl.init(Up dateManagerLogImpl.java:182) at com.adventnet.tools.update.installer.log.UpdateManagerLogManager.getL ogImpl(UpdateManagerLogManager.java:66) at com.adventnet.tools.update.installer.log.UpdateManagerLogManager.<ini t>(UpdateManagerLogManager.java:30) at com.adventnet.tools.update.installer.UpdateManager.init(UpdateManager .java:109) at com.adventnet.tools.update.installer.UpdateManager.main(UpdateManager .java:354) LogFileWriter: error closing updatemanagerlog8.txt:java.lang.NullPointerExceptio n java.lang.NullPointerException at com.adventnet.tools.update.installer.log.UpdateManagerLogImpl.logOne( UpdateManagerLogImpl.java:258) at com.adventnet.tools.update.installer.log.UpdateManagerLogImpl.log(Upd ateManagerLogImpl.java:243) at com.adventnet.tools.update.installer.log.UpdateManagerLogManager.log( UpdateManagerLogManager.java:103) at com.adventnet.tools.update.installer.UpdateManager.init(UpdateManager .java:122) at com.adventnet.tools.update.installer.UpdateManager.main(UpdateManager .java:354) Exception in thread "main" java.lang.NullPointerException at com.adventnet.tools.update.installer.log.UpdateManagerLogImpl.flushFi leContents(UpdateManagerLogImpl.java:249) at com.adventnet.tools.update.installer.log.UpdateManagerLogImpl.log(Upd ateManagerLogImpl.java:244) at com.adventnet.tools.update.installer.log.UpdateManagerLogManager.log( UpdateManagerLogManager.java:103) at com.adventnet.tools.update.installer.UpdateManager.init(UpdateManager .java:122) at com.adventnet.tools.update.installer.UpdateManager.main(UpdateManager .java:354) C:Program Files (x86)ManageEngineOpManagerin>
I also noticed I can't backup the database either. It says it fails to start MySQL. I've tried running both updatemanager and the backup command with the choice "run as administrator" as well, even though I already have admin right myself. No luck. We downloaded the 64 bit installer but I notice that the some of the processes (mysql, java) are still 32 bit.