Hi,

I created a role called "Role1" and selected the option "All in associated sites" in the "Technician allowed to view" section. I also created a technician called "Tec1" and associated it with this role. This technician is assigned only to the site called "Site1". This site is configured with the "Custom Settings" in the "Related Settings" section.

Finally, after all this setting if this technician creates a task and open the tasks section, he can not see any task, even those created by him. He also can not see tasks associated with requests.

This behavior is correct?

How can I get technician for a particular site to view all tasks within that site?

My Version: 9.1 Build 9114

Thanks

Alvaro Rodrigues

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