Can't update because of bad check in script

Hello,

I can't update from 9.3.0 to 9.3.0.4 because someone has once again (this has happened on prior updates) uses a simple port check to see if ServiceDesk Plus is running. So it does a check for anything listening on port 443. Since I have 6 other sites on this server there are other things listening on that port, but other IP addresses.

Here is the important log lines showing what is happening.

Mar 29, 2017 3:09:42 PM [com.adventnet.servicedesk.updatemgr.util.SDPreProcessorUtil] [INFO] : Port 443is occupied
Mar 29, 2017 3:09:42 PM [com.adventnet.servicedesk.updatemgr.util.MigrationUtil] [INFO] : INFO mesaage --->Shutdown ServiceDesk server and then try applying the patch.
Mar 29, 2017 3:09:42 PM [com.adventnet.servicedesk.updatemgr.util.MigrationUtil] [INFO] : INFO mode --->true
Mar 29, 2017 3:09:42 PM [com.adventnet.servicedesk.updatemgr.util.MigrationUtil] [INFO] : INFO messageType --->showMessageDialog

Please fix your software to quick doing a generic port check. Let me know if there is a way to work around it so I can update my software.

I could not attach my log files as I guess they are too large.

Thanks,

James Golden