Captcha field not work for Internal users

Captcha field not work for Internal users

Recently we had upgrade our selfservice porta from Version 5301 to Version 5.3 SP2 5320.
Now, our most of internal users report us that, they occured issue while reseting or login in self services. Continuosly they occured wrong Captcha while reseting password. & this is not for single user.

We are unable to caught our productivity due to this, as users continuuosly complaint about this. we publish 'Get Started' notes to users. But it also not work.

Is there any way to remove captcha section from our self help portal , to work flowless on our infrasrtucture.

Looking forward from you.


Thanks






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