Hello Team,
The version that we have for service desk plus is 9.1 with the build 9114.
What i miss here is the ability to add Change Approver in the Change Template.
I do have other roles like the Change Manager and Change Owner in the Change Template.
The reason why i would like to have an option to add the change approver to the change template is that we have configured a workflow that would trigger an email to the Change Approver once the change is raised.
Is there a way i can achieve this ?
Regards
Solomon