Close ticket in SDP

Close ticket in SDP

Hi,

We have OpManager build 12000 integrated with SDP 9211.

We are able to open SD tickets when alarm comes in OpManager. But when alarm gets cleared in OpManager does not close ticket in SDP automatically.

Is this feature available in OpManager.

Regards,
Nikhil Kalwint
              New to ADManager Plus?

                New to ADSelfService Plus?