Create Support File - Cannot add Client-Logfiles

Create Support File - Cannot add Client-Logfiles

I need to report a problem with several clients so i wanted to use the option "Create Support File" to directly upload my server and client logfiles.

However, if I choose clients, the selection windows opens and will only show "Local Office", I cannot select my domain because it doesn't show up!

What can I do? I am running on Version  10.0.54.
                New to ADManager Plus?

                  New to ADSelfService Plus?