Dashboard Customization

Dashboard Customization

Hi,

I would like to know if I can change the dashboard to report on what my staff actually resolve that day as opposed to whats is 'closed' (which occurs three days after resolved)

The widget I want to edit is called 'Request Summary'. I cannot seem to edit this widget to show Resolved instead of Closed.

Help please.
                New to ADManager Plus?

                  New to ADSelfService Plus?