Default asset in new request

Default asset in new request

Hi All,

We recently imported all our IT assets into Service Desk Plus. Now when someone logs a request it assigns one of the requesters assets by default to the request even though it's not specifically about this asset. Is there a way of blanking out this option and only selecting an asset when its actually about the asset. 

Thanks,
Nigel
                New to ADManager Plus?

                  New to ADSelfService Plus?