'Default Request' Template is displayed 2 times
'Default Request' Template is displayed 2 times instead of 1 time.
So, in the Configuration Assist we have a 'Default Request' as a Template for Tickets:
Thats ok, but if we want to edit a ticket, this 'Default Request' is two times in the Dropdown Box. Both of them have the same effect:
is this a bug or incorrect settings?
Thanks alot and sorry for the german-language Pictures
Greez
New to ADSelfService Plus?