default Templates and requestors using the workflow functionality

default Templates and requestors using the workflow functionality

Hi Guys,


I am trialing your product and thought I would suggest an improvement in relation to templates and requestors.


In a larger organization, it is quite probably that many new user templates are required to cater for variations across an organization i.e.  to cater for different teams being members of different groups.  Arguably you could have a template for each job role in an organization.

A problem I have is, is if I log on as a manager, lets say for the finance department, by default when I create a request, the System configuration is the default template that is displayed, the finance manager then has to go through a long list of templates before finding one that relates to his departments or teams.

It would be nice is we could attach templates to users/requestors, and nicer still the ability to have a default template assigned to them as well (Ie so they never see the system default template).  I would like the finance manager (or any manager) to be able to log in, have a default finance template selected by default, but then allow him to change to more specific templates by selecting templates from a list of templates which relate only to him and his department (Not every template that exists).


If you are a user of this product, and think this would be useful, please comment below to add your support

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