Deleting the default STATUS in ServiceDesk Plus
Hi,
As per my customer requirement, I want to delete the default status in SDP.
In SDP, there is no provision to delete/disable the same.
So I find one shortcut. This will work perfectly.
http:// + Your SDP host name or IP + /StatusDef.do?mode=delete&id= + idnumber of status
Please tell me this will affect any SDP workflow.
Also In future version don't show the Post/Link url to any users.
Thanks.
Regards,
Ganapathi Ram
As per my customer requirement, I want to delete the default status in SDP.
In SDP, there is no provision to delete/disable the same.
So I find one shortcut. This will work perfectly.
http:// + Your SDP host name or IP + /StatusDef.do?mode=delete&id= + idnumber of status
Please tell me this will affect any SDP workflow.
Also In future version don't show the Post/Link url to any users.
Thanks.
Regards,
Ganapathi Ram