Desktop Central updating SDP- Various Updating Issues

Desktop Central updating SDP- Various Updating Issues

I am currently running SDP v9 and Desktop central v 8. I have deployed DC agents to all machines however I have 3 issues:

1. Not all devices are being imported into SDP  from DC . If I add new devices these do seem to import however devices which were added some time ago appear to be missing from SDP. SDP shows  382 devices and DC  506 devices.
2. The device model is not being imported into SDP from DC (However DC displays the device model)
3. Lenovo model is not displaying the model name  e.g.  Lenovo  E32 only a number 24683RG. This works fine for HP devices e.g.  HP EliteBook 6930p.

Thanks Gary

   

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