E-mail Fetching Randomly Fails

E-mail Fetching Randomly Fails

I’m demoing ServiceDesk Plus 9.0 Build 9035 and sometimes the mail fetching works fine and others where it will delete the message out of the inbox but it never shows up as a Request. Also, I’m not getting any e-mails I’ve set up in the Notification Rules (e-mailing reports works though). I've restarted the service several times and verified all of the fetching settings are correct. I’ve attached the support file.
 
Any ideas?
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