Email alerts

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Guest

on 05-Feb-2010 07:20 AM.

Now we have one more person who will take care of all devices if memory level shoots above threshold. I have many devices i don't want to add this guys email id going to each and every device and adding his email in notification profile

Any quicker way

i already have network map for this company. i can assign all attention related assign to this person for all device in network map for this company but are memory threshold only attention alert? i don't think so

help!

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kkevin

on 07-Feb-2010 08:13 PM

Attention alert does not mean memory threshold violation alone, it includes cpu, disk or any other parameter threshold violation.

Though there isnt a direct approach to this in OpManager, you can forward OpManager Alerts to ServiceDesk Plus. In ServiceDesk Plus, you can configure business rules to notify this technician only if the Memory Threshold alert is received.

If you are using OpManager & ServiceDesk Plus, you can get this done.

Kevin