I want for an end user to be able to approve a change ticket that is in the 'Reviewed' stage.

What I have so far:

I have changed the 'Reviewer' role so that any user can be selected as the reviewer of the change ticket.

Created a test ticket and put in the 'Reviewed' stage.

End user gets notification email stating a ticket is awaiting their review.  There is no indication in their web portal that there is a ticket 'Awaiting Approval'.  When the 'non login' link is clicked the user gets the error message 'You are not authorized to view change module details'.

Which leads back to the question.  Is an end user able to approve tickets in various stages of the change control workflow?

Please delete if this is a double post, my other post yesterday doesn't seem to be showing up in the forums or 'My Area'.