Enter Subject Here

Enter Subject Here

Hello,

    We use the Desktop Central icon in the system tray to create helpdesk tickets in ServiceDesk.  We would like the Subject field filled out every time a customer puts in a ticket.  The issue is the default setting is Enter Subject Here.  The customer rarely fills this out and we end of getting a bunch of tickets with this subject line.  Is there any way we can make the Subject field mandatory to be filled out before a ticket can be submitted?

Thanks,

Frank

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