Error on running run.sh

Error on running run.sh

Hi,

I have installed servicedeskplus on ubuntu 14.04 with mysql 5.5, everything while installation went ok.
but when I try running run.sh it gives me error
Database creation failed. Stopping the Server. Please refer logs for more information

I'm not able to attach logs to this post, dont now why.
I'm inserting few logs for your reference.

[17:15:26:922]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: scanner initialized|
[17:15:26:992]|[09-16-2014]|[com.adventnet.j2ee.deployment.system.AdventNetServerImpl]|[INFO]|[10]|: AdventNet Server Implementation.|
[17:15:27:099]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: 17:15:26,991 INFO  [Server] Starting JBoss (MX MicroKernel)...
|
[17:15:27:100]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: 17:15:27,000 INFO  [Server] Release ID: JBoss [WonderLand] 3.2.6 (build: CVSTag=JBoss_3_2_6 date=200410140106)
|
[17:15:27:101]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: 17:15:27,000 INFO  [Server] Home Dir: /home/cyqadm/ManageEngine/ServiceDesk
|
[17:15:27:102]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: 17:15:27,000 INFO  [Server] Home URL: file:/home/cyqadm/ManageEngine/ServiceDesk/
|
[17:15:27:102]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: 17:15:27,000 INFO  [Server] Library URL: file:/home/cyqadm/ManageEngine/ServiceDesk/lib/
|
[17:15:27:107]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: 17:15:27,001 INFO  [Server] Patch URL: null
|
[17:15:27:108]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: 17:15:27,001 INFO  [Server] Server Name: default
|
[17:15:27:109]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: 17:15:27,001 INFO  [Server] Server Home Dir: /home/cyqadm/ManageEngine/ServiceDesk/server/default
|
[17:15:27:110]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: 17:15:27,002 INFO  [Server] Server Home URL: file:/home/cyqadm/ManageEngine/ServiceDesk/server/default/
|
[17:15:27:110]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: 17:15:27,002 INFO  [Server] Server Data Dir: /home/cyqadm/ManageEngine/ServiceDesk/server/default/data
|
[17:15:27:111]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: 17:15:27,002 INFO  [Server] Server Temp Dir: /home/cyqadm/ManageEngine/ServiceDesk/server/default/tmp
|
[17:15:27:112]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: 17:15:27,002 INFO  [Server] Server Config URL: file:/home/cyqadm/ManageEngine/ServiceDesk/server/default/conf/
|
[17:15:27:115]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: 17:15:27,002 INFO  [Server] Server Library URL: file:/home/cyqadm/ManageEngine/ServiceDesk/server/default/lib/
|
[17:15:27:120]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: 17:15:27,002 INFO  [Server] Root Deployment Filename: jboss-service.xml
|
[17:15:27:331]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: 17:15:27,289 INFO  [Server] Starting General Purpose Architecture (GPA)...
|
[17:15:27:752]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: 17:15:27,685 INFO  [ServerInfo] Java version: 1.6.0_45,Sun Microsystems Inc.
|
[17:15:27:753]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: 17:15:27,685 INFO  [ServerInfo] Java VM: Java HotSpot(TM) Server VM 20.45-b01,Sun Microsystems Inc.
|
[17:15:27:753]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: 17:15:27,685 INFO  [ServerInfo] OS-System: Linux 3.13.0-32-generic,i386
|
[17:15:28:067]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: 17:15:27,974 INFO  [Server] Core system initialized
|
[17:15:31:399]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: 17:15:31,329 INFO  [ServiceBindingManager] Initializing store
|
[17:15:31:400]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: 17:15:31,329 INFO  [ServiceBindingManager] Using StoreURL: file:/home/cyqadm/ManageEngine/ServiceDesk/server/default/conf/sample-bindings.xml
|
[17:15:32:443]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: 17:15:32,376 INFO  [Log4jService$URLWatchTimerTask] Configuring from URL: resource:log4j.xml
|
[17:15:32:872]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: [JBOSS] NamingService: Started jndi bootstrap jnpPort=38967, rmiPort=0, backlog=50, bindAddress=/0.0.0.0, Client SocketFactory=null, Server SocketFactory=org.jboss.net.sockets.DefaultSocketFactory@ad093076|
[17:15:35:371]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: [JBOSS] UILServerILService: JBossMQ UIL service available at : /0.0.0.0:46547|
[17:15:35:583]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: [JBOSS] Embedded: Catalina naming disabled|
[17:15:36:419]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: [JBOSS] Http11Protocol: Initializing Coyote HTTP/1.1 on http-0.0.0.0-8443|
[17:15:36:420]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: [JBOSS] Catalina: Initialization processed in 827 ms|
[17:15:36:421]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: [JBOSS] StandardService: Starting service jboss.web|
[17:15:36:421]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: [JBOSS] StandardEngine: Starting Servlet Engine: -|
[17:15:36:527]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: [JBOSS] StandardHost: XML validation disabled|
[17:15:36:739]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: [JBOSS] WebappLoader: Dual registration of jndi stream handler: factory already defined|
[17:15:36:951]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: [JBOSS] ContextConfig: Missing application web.xml, using defaults only StandardEngine[jboss.web].StandardHost[localhost].StandardContext[/help]|
[17:15:37:163]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: [JBOSS] ContextConfig: Missing application web.xml, using defaults only StandardEngine[jboss.web].StandardHost[localhost].StandardContext[/exportimport]|
[17:15:37:375]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: [JBOSS] ContextConfig: Missing application web.xml, using defaults only StandardEngine[jboss.web].StandardHost[localhost].StandardContext[/inlineimages]|
[17:15:37:483]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: [JBOSS] ContextConfig: Missing application web.xml, using defaults only StandardEngine[jboss.web].StandardHost[localhost].StandardContext[/custom]|
[17:15:37:591]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: [JBOSS] Catalina: Server startup in 1089 ms|
[17:15:37:592]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: [JBOSS] JmsXA: Bound connection factory for resource adapter for ConnectionManager 'jboss.jca:service=TxCM,name=JmsXA to JNDI name 'java:/JmsXA'|
[17:15:37:593]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: [JBOSS] MSSQLDS: Bound connection factory for resource adapter for ConnectionManager 'jboss.jca:service=LocalTxCM,name=MSSQLDS to JNDI name 'java:/MSSQLDS'|
[17:15:37:593]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: [JBOSS] MySqlDS: Bound connection factory for resource adapter for ConnectionManager 'jboss.jca:service=LocalTxCM,name=MySqlDS to JNDI name 'java:/MySqlDS'|
[17:15:37:594]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: [JBOSS] PostgresDS: Bound connection factory for resource adapter for ConnectionManager 'jboss.jca:service=LocalTxCM,name=PostgresDS to JNDI name 'java:/PostgresDS'|
[17:15:38:151]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: [JBOSS] TomcatDeployer: deploy, ctxPath=/common-libraries, warUrl=file:/home/cyqadm/ManageEngine/ServiceDesk/server/default/deploy/common-libraries.war/|
[17:15:38:259]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: [JBOSS] ContextConfig: Missing application web.xml, using defaults only StandardEngine[jboss.web].StandardHost[localhost].StandardContext[/common-libraries]|
[17:15:38:260]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: [JBOSS] URLDeploymentScanner: Incomplete Deployment listing:
MBeans waiting for other MBeans:
ObjectName: adventnet.deployment:type=ServicesDeployer
 state: CREATED
 I Depend On:  jboss.system:service=MainDeployer

 Depends On Me:

MBEANS THAT ARE THE ROOT CAUSE OF THE PROBLEM:
ObjectName: adventnet.deployment:type=ServicesDeployer
 state: CREATED
 I Depend On:  jboss.system:service=MainDeployer

 Depends On Me:
|
[17:15:38:367]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: [JBOSS] DeploymentTopic: Bound to JNDI name: topic/DeploymentTopic|
[17:15:38:368]|[09-16-2014]|[com.adventnet.notification.service.Topic]|[INFO]|[10]|: TopicConfiguration NOT BOUND IN JNDI|
[17:15:38:369]|[09-16-2014]|[com.adventnet.notification.ConnectionFactory]|[INFO]|[10]|: NotificationConnectionFactory Successfully Bound in JNDI|
[17:15:38:683]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: [JBOSS] DataModelTopic: Bound to JNDI name: topic/DataModelTopic|
[17:15:38:684]|[09-16-2014]|[SYSOUT]|[INFO]|[10]|: [JBOSS] PersistenceTopic: Bound to JNDI name: topic/PersistenceTopic|
[17:15:38:685]|[09-16-2014]|[com.adventnet.persistence.service.PersistenceService]|[INFO]|[10]|:  The Persistence Service is bound with the JNDI Name : persistence|
[17:15:38:895]|[09-16-2014]|[com.adventnet.persistence.service.DatabaseFactory]|[INFO]|[10]|: Persistence data-dictionary loaded successfully|
[17:15:38:896]|[09-16-2014]|[com.adventnet.persistence.service.DatabaseFactory]|[INFO]|[10]|: InitializeDSConfig called |
[17:15:38:899]|[09-16-2014]|[com.adventnet.persistence.service.DatabaseFactory]|[INFO]|[10]|: DataSourceConfiguration file URL is file:/home/cyqadm/ManageEngine/ServiceDesk/server/default/conf/datasource-configuration.xml|
[17:15:39:007]|[09-16-2014]|[com.adventnet.db.adapter.Jdbc20DBAdapter]|[INFO]|[10]|: AUTO_QUOTE_IDENTIFIER value : false|
[17:15:39:008]|[09-16-2014]|[com.adventnet.db.adapter.Jdbc20DBAdapter]|[WARNING]|[10]|: AUTO_QUOTE_IDENTIFIERS not supported for this DB...|
[17:15:39:008]|[09-16-2014]|[com.adventnet.persistence.service.DatabaseFactory]|[INFO]|[10]|: Database name is mysql datasourcename is java:/MySqlDS|
[17:15:39:009]|[09-16-2014]|[com.adventnet.persistence.service.DatabaseFactory]|[INFO]|[10]|: dsSubJndiName :: [[0}]|
[17:15:39:635]|[09-16-2014]|[com.adventnet.persistence.service.DatabaseFactory]|[INFO]|[10]|: Coming Out of getDSProperties|
[17:15:39:743]|[09-16-2014]|[com.adventnet.db.adapter.DBInitializer]|[INFO]|[10]|: Command to start DB server [sh, /home/cyqadm/ManageEngine/ServiceDesk/bin/startDB.sh, 33366, /home/cyqadm/ManageEngine/ServiceDesk/mysql/tmp] |
[17:15:40:060]|[09-16-2014]|[SYSOUT]|[INFO]|[11]|: server starting|
[17:15:40:811]|[09-16-2014]|[com.adventnet.db.adapter.mysql.MySqlDBInitializer]|[INFO]|[10]|: Command to be executed [/home/cyqadm/ManageEngine/ServiceDesk/mysql//bin/mysqladmin, --no-defaults, -u, root, --password=, -S, /home/cyqadm/ManageEngine/ServiceDesk/mysql/tmp/mysql.sock, --port=33366, -h, 127.0.0.1, create , servicedesk] |
[17:16:40:796]|[09-16-2014]|[com.adventnet.db.adapter.mysql.MySqlDBInitializer]|[SEVERE]|[10]|: Problem while creating database servicedesk.|
[17:16:40:798]|[09-16-2014]|[com.adventnet.db.adapter.mysql.MySqlDBInitializer]|[SEVERE]|[10]|:  /home/cyqadm/manageengine/servicedesk/mysql//bin/mysqladmin: connect to server at '127.0.0.1' failed|
[17:16:40:798]|[09-16-2014]|[com.adventnet.db.adapter.mysql.MysqlDBAdapter]|[INFO]|[10]|: connectionURL :: [jdbc:mysql://127.0.0.1:33366/servicedesk], userName :: [root], password :: []|
[17:16:40:799]|[09-16-2014]|[com.adventnet.db.adapter.mysql.MysqlDBAdapter]|[INFO]|[10]|: Stopping MySQL Server ...|
[17:16:40:799]|[09-16-2014]|[com.adventnet.db.adapter.DBInitializer]|[INFO]|[10]|: Command to stop DB server [sh, /home/cyqadm/ManageEngine/ServiceDesk/bin/stopDB.sh, 33366, root, /home/cyqadm/ManageEngine/ServiceDesk/mysql/tmp, ] |

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