Failed to start the server. Please refer logs for more details

Failed to start the server. Please refer logs for more details

I have tried several times unsuccessfully to install this product on any version of linux.  I have tried Centos, RHEL, and Ubuntu and when I run sh run.sh I get the above error.  Is there any prerequisites that I am maybe not loading?  This is very frustrating...
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                  New to ADSelfService Plus?