filter rules in user defined views don´t work

filter rules in user defined views don´t work

Hi all,

when i create a user defined view in SD+ with several filter rules, the system seems to become the more confused, the more filters i set.
eg:
- I filter on status "resolved" --> only resolved requests are shown. (ony 17 because of autoclose)
- i add AND ticketnumber > 1000 ==> ALL tickets > Tickt-id 1000 are shown regardless the status, 2308 results.
- i add AND technician = myname ==> 109 MORE tickets than before are shown (my ticket count is 294)

Versioin 7.6 build 7603 - help please!








                  New to ADSelfService Plus?