Fix for Agent side dcconfig pop-up - 70239

Romanus Moderator

Fix for Agent side dcconfig pop-up - 70239

in Desktop Central » General • 1 year ago

Hi All

Greetings from Desktop Central Technical Support Team.

We had reports of Agent side dcconfig.exe pop-up issues recorded in support. Further on investation, the development team has identified and fixed this. Please use the below link to download this

Hotfix Download (70239)

http://bonitas.zohocorp.com/7302998/desktopcentral/08Sep2011/ManageEngine_Desktop_Central_7_0_0_SP-2_39.ppm

For instructions to install hotfix, please refer the following web site:

http://manageengine.adventnet.com/products/desktop-central/service-packs.html#instructions

Important: Please ensure to take a backup of the Desktop Central installation directory (<Install_Dir>/DesktopCentral_Server) to avoid any data loss during the upgrade process.

Note : For deploying any configuration/task, please wait forthe agents to upgrade which will be done within 90 mins of hotfix installation.

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Replies(5)

explanoit

Re: Fix for Agent side dcconfig pop-up - 70239

1 year ago

Fixed the issue for us. Thanks!

explanoit

Re: Fix for Agent side dcconfig pop-up - 70239

1 year ago

I saw that AD Sync was an included feature. However, it's not working for me. I assume it's not complete yet, correct?

I'm excited for when it gets released; will be very useful!

Guest

Re: Fix for Agent side dcconfig pop-up - 70239

1 year ago

Is this hotfix also for DC MSP clients?

If not, will there be a separate forum for DC MSP at some point?

Romanus Moderator

Re: Fix for Agent side dcconfig pop-up - 70239

1 year ago

Hi Guest

Thanks for the follow up.

The DC MSP also has the hotfix ready. Let me check and post the URL in the same thread.

Explanoit : Thanks for the update. Can you be specific regarding the AD sync so that we can assist you better?

Regards,
-----
R. Romanus Prabhu
Lead Technical Consultant
Windows Desktop Management Solution
Direct Support : +1 408 916 9886
Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)
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-- Try our ManageEngine Certification Program --

ManageEngine user conference in London ( Dates Sept 27th - 28th ). Register here.

Romanus Moderator

Re: Fix for Agent side dcconfig pop-up - 70239

1 year ago

Hi explanoit

Here is the URL for MSP download

http://bonitas.zohocorp.com/7302998/desktopcentral/08Sep2011/ManageEngine_Desktop_Central_MSP_7_0_0_SP-2_39.ppm

Just a quick follow up on the 'AD sync' related concern (I've no reported issues on the AD functionality side) so that i can check this and update for the benefit of others too.

Regards,
-----
R. Romanus Prabhu
Lead Technical Consultant
Windows Desktop Management Solution
Direct Support : +1 408 916 9886
Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)
How To | FAQ | KB | Videos
Forum | Twitter | Blog | About ManageEngine

-- Try our ManageEngine Certification Program --

ManageEngine user conference in London ( Dates Sept 27th - 28th ). Register here.

Guest

Re: Fix for Agent side dcconfig pop-up - 70239

1 year ago

We are still getting an error with the dcconfig.exe on the machines with the agent installed.

[ 2011-10-13 14:30:17:219 ] [ 2592 ] [INFO] ****************************************************************************

[ 2011-10-13 14:30:17:219 ] [ 2596 ] [INFO] [CRetrivalNotify::Run] : -> Processing filter ...

[ 2011-10-13 14:30:24:235 ] [ 2592 ] [INFO] ****************************************************************************

[ 2011-10-13 14:30:24:235 ] [ 2592 ] [INFO] ProcessTerminate :

[ 2011-10-13 14:30:24:235 ] [ 2592 ] [INFO] ----------------

[ 2011-10-13 14:30:24:235 ] [ 2592 ] [INFO] ProcessId : 4040

[ 2011-10-13 14:30:24:235 ] [ 2592 ] [INFO] ProcessTRDate : low : 1318541424

[ 2011-10-13 14:30:24:235 ] [ 2592 ] [INFO] ****************************************************************************

[ 2011-10-13 14:30:24:250 ] [ 2596 ] [INFO] [CRetrivalNotify::Run] : -> Processing filter ...

[ 2011-10-13 14:30:43:250 ] [ 2592 ] [INFO] ****************************************************************************

[ 2011-10-13 14:30:43:250 ] [ 2592 ] [INFO] ProcessCreated :

[ 2011-10-13 14:30:43:250 ] [ 2592 ] [INFO] ----------------

[ 2011-10-13 14:30:43:250 ] [ 2592 ] [INFO] ProcessId : 5592

[ 2011-10-13 14:30:43:250 ] [ 2592 ] [INFO] Process-Name : dcconfig.exe

[ 2011-10-13 14:30:43:250 ] [ 2592 ] [INFO] Process-Commandline : 3 0 0[ 2011-10-13 14:30:43:250 ] [ 2592 ] [INFO] Process-ExecPath : C:\Program Files\DesktopCentral_Agent\dcconfig.exe

[ 2011-10-13 14:30:43:250 ] [ 2592 ] [INFO] ProcessCRDate : low : 1318541442

[ 2011-10-13 14:30:43:250 ] [ 2592 ] [INFO] ProcessTRDate : low : 1240428288

[ 2011-10-13 14:30:43:250 ] [ 2592 ] [INFO] UserName : SYSTEM

[ 2011-10-13 14:30:43:250 ] [ 2592 ] [INFO] DomainName : NT AUTHORITY

[ 2011-10-13 14:30:43:250 ] [ 2592 ] [ERROR] GetProductInfo() -> GetFileVersionInfoSize - path C:\Program Files\DesktopCentral_Agent\dcconfig.exe error occured due to errcode - 1813

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