Free webinar: Six IT help desk lessons from the casinos of Vegas

Free webinar: Six IT help desk lessons from the casinos of Vegas

Hi, 


Inefficient process planning and unplanned executions can disrupt IT service delivery and even bring business to a halt. With huge financial costs and business continuity at stake, handling an IT help desk can be a lot like gambling at a casino. Casinos can teach us a lot about ITSM, like how to manage a bankroll and when to put on a poker face. In this webinar, we'll  go all in to teach you the parallels between the casinos of Vegas and ITSM best practices.


Time: March 23, 2017 | 11:00am to 12:00pm PDT


What you'll learn:

  • IT service delivery tips and tricks
  • ITSM best practices
  • ServiceDesk Plus's ITSM capabilities

 

Who should attend:

  • IT admins and team members who are looking for ways to improve their help desk performance
  • IT help desk teams who wish to implement ITSM best practices
  • IT help desk teams who are interested in exploring the ITSM capabilities of ServiceDesk Plus    


In case you miss this webinar, we will be sharing the recording of the webinar later. 
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