Grant CC'd users visibility of a request
Hi there,
We have a site making extensive use of the E-mail Id(s) To Notify feature, however it is limited in functionality because requesters added to that field cannot see the request in the SDP interface.
When a user is CC'd into a request (or they are otherwise added to the E-mail Id(s) To Notify field) it would make sense for them to automatically be granted visibility of that request in the SDP interface.
At present (unless I have missed something) it is not possible to allow someone to view other users' requests, without increasing their visibility to Show all their Department requests, which we cannot use for privacy reasons.
Many thanks,
Richard
We have a site making extensive use of the E-mail Id(s) To Notify feature, however it is limited in functionality because requesters added to that field cannot see the request in the SDP interface.
When a user is CC'd into a request (or they are otherwise added to the E-mail Id(s) To Notify field) it would make sense for them to automatically be granted visibility of that request in the SDP interface.
At present (unless I have missed something) it is not possible to allow someone to view other users' requests, without increasing their visibility to Show all their Department requests, which we cannot use for privacy reasons.
Many thanks,
Richard