New Features in 9019

1. SDF- 57473  : Change : Change mgmt as AddOn for Standard Edition.

2. SDF- 56845  : Problem & Change : Worklog field introduced for Problem and Change closure rules.

3. SDF- 55054  : Request : Option to mark the first response time while adding a work-log under request.

4. SDF- 50233  : Tasks : New filter added to show All Pending Tasks, under Homepage task list view.

5. SDF- 38958  : Tasks : Task group members based notifications are moved as separate section under Task notifications as "Task Group Notifications".

Issues Fixed in 9019

1. SD-57185 : Request : Admin - Self-Service-Portal settings, Requester replies through E-mail to the closed request perform the following: Create as new request,Reopen closed request always,Reopen based on configured number of days ,Append as conversation and notify technician is modified to work for both Email and Portal reply.

2. SD-57360 : Request : Null Pointer Exception when trying to add new Business Rule, after deleting all existing rules issue has been fixed.

3. SD-57352 : Request : When Technician Auto Assign and "On-Behalf-Of" feature is enabled, its history is not added to the request and the notification is not triggered, has been fixed.

4. SD-50745 : Request : Worklog added under a request is not getting added under it's linked requests, has been fixed.

5. SD-50281 : Request : UI is not proper in German language, for showing tasks count under Request list view, has been fixed.

6. SD-56625 : Tasks : Tasks auto-trigger not working while creating request, if the request is created by requester, has been fixed.

7. SD-56138 : Project : Users with only Project-view permission can delete Project attachments, has been fixed.

8. SD-52050 : Report : In Task custom report, Group names are not listing while selecting group field under Advanced filtering.