We can't login with the built-in helpdesk account.  The password fails and\or is wrong.  When I login with the built-in admin account (successfully), I can't find any where that I can change that helpdesk password.  Online help only talks about how to change the password while logged into the account, which we can't get logged in with.  There must be a way while logged in with the admin account to be able to change the other built-in accounts password.