HTT 500 error and sdp.settings.filepathexists.error

HTT 500 error and sdp.settings.filepathexists.error

Hello. I download a Standart Free version of ServiceDesk Plus. (Version 9.2 Assembly 9200). System is installed on Windows 2012 Std RUS and MS SQL Server 2012 RUS (Windows 2008R2 RUS). Collation of DB SQL_Latin1_general_CP1_Cl_AS.

 

 

When I changed the configuration in web menu or I configuring  users settings in the system parametrs, I get an error sdp.settings.filepathexists.error. What is it? Where i see the logs. Help me please.

 

Sometimes there is an error 500 , it helps clear your browser cache . After this still falls error 500. This typically occurs when creating items or saving settings .

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