I'm REALLY beginning to hate the Data validation NOT performed by MSP
Before I get into all the MESS I'm dealing with I will preface my statement by saying I just realized if I login as the default "administrator" account, I see one set of accounts but if I login as my personal account which also has SDAmin rights, I'm getting a DIFFERENT set of Accounts including the one Account I'm trying to remove. So, on to the crap I'm dealing with...
It appears I have lots of orphaned data elements. I've got sites with accounts associated but the accounts do not appear in the Account module. Accounts that appear with no discernible site associated. Painful trying to figure out what's going on. PLEASE help me not have to delete everything and start over, here's my problems...
Account module:
It appears I have lots of orphaned data elements. I've got sites with accounts associated but the accounts do not appear in the Account module. Accounts that appear with no discernible site associated. Painful trying to figure out what's going on. PLEASE help me not have to delete everything and start over, here's my problems...
Account module:
- I
- D
- M
- T
- Test
Site Module:
- D (intended to be linked to Account D)
- I (intended to be linked to Account I)
- M (intended to be linked to Account M)
- IA (should not be there but I cannot delete it because "the account needs a site")
Dept Module:
Account Details Dropdown shows:- D, D
- I, I
- M, M
- IO, I (Note: IO does not exist in the Account module. So, how does it show up in the dropdown?!?!)
User groups = Empty
Requesters = 1 user associated with Account=Test
SLA Module" Account details dropdown equals those seen in the Dept Module dropdown