Incident Template "Help Cards"
I'd like to request an enhancement that would allow us to add instructions for users that explains the purpose of each filed-very similar to what you are doing with your "Help cards". This could be in the form of a hover-over pop-up window- that displays the "Help Card" for that template, or a link embedded on the template that when clicked would open a help page on our local intranet. I read other posts requesting something similar and the suggested reply was to put the instructions in the "Description" field. That won't work for us because we use the Description field to collect information from the user. Since you are already using Help cards for exactly the same purpose that we need them for, it would not seem very difficult to implement, and it would be a good enhancement to allow admins to create their own Help cards that support our forms.
