ip address change and device probe disappear
Hi,
I use NFA 10.2 (below details), I have changed the ip address of a switch probe (juniper EX4200) and after the change, It doesn't appear on the inventory and in the license management also
I have tried to remove the device with this old ip address and also a complete fresh reinstallation (remove /opt/Managenegine before)
I have 3 probe on this collector including the failed one, the two other are working correctly after the fresh reinstall
but no effect, I can see on the logs this for the failed one:
netflowout_0.txt:[09:54:33:104]|[01-27-2015]|[com.adventnet.netflow]|[INFO]|[109]: String ip : 10.133.255.38 comm : europread port :161|
netflowout_0.txt:[09:54:33:104]|[01-27-2015]|[com.adventnet.netflow]|[INFO]|[109]: Inserting Router Info of 10.133.255.38to DB|
netflowout_0.txt:[10:14:42:425]|[01-27-2015]|[com.adventnet.netflow]|[INFO]|[17]: Writer Initialise for Router:10.133.255.38|
serverout_0.txt:[09:54:33:108]|[01-27-2015]|[SYSOUT]|[INFO]|[109]: Formed router obj in memory with10.133.255.38 : 50003:europread:161:false:null|
serverout_0.txt:[10:14:42:026]|[01-27-2015]|[SYSOUT]|[INFO]|[51]: Formed router obj in memory with10.133.255.38 : 50003:europread:161:false:null|
on the pgsql netflow router table, I can see it on the last records:
netflow=# select * from netflow_router;
router_id | router_ip | router_displayname | router_disabled | snmp_supported | flow_type | nbar_supported | default_description | qos_status | ipslamonitor | avc_s
tatus | dataspace | raw_disabled
-----------+---------------+----------------------------+-----------------+----------------+-----------+----------------+---------------------+------------+--------------+------
------+-----------+--------------
50001 | X.X.X.X | X.X.X.X | 0 | 0 | 90 | 1 | IfDesc | 2 | false |
0 | NFA1 | 0
50002 | X.X.X.X | X.X.X.X | 0 | 0 | 90 | 1 | IfDesc | 2 | false |
0 | NFA1 | 0
50003 | 10.133.255.38 | 10.133.255.38 | 0 | 1 | 1 | 2 | IfDesc | 2 | false |
0 | null | 0
(3 rows)
I tried to update the table on the fieds dataspace and flow_type (put NFA1 and 90) but bo effect
and when I capture traffic on the collector, I can see the sflow packets comming
I insist it's working before, I just change the ip address
Thanks in advance for your help
Version
10.2.0
Build Number
10200
License Info
Essential-Unlimited Interface
License Type
Trial Expires On 2015-2-26
Licensed to
Evaluation User
Database Used
POSTGRES
Interfaces Managed
2
AMS
Expires On 2015-2-26
Support
netflowanalyzer-support@manageengine.com