Is there any way to set a field in a service request template to be read only?
I created a custom field called Service Name and default it to the name of the service in the template for each service. I use this field for reporting and request filtering. But I see that occasionally someone will edit the text in this field, which I don't want them to do. Is there some way to define a field to be read only, it can't be edited?
New to ADSelfService Plus?