We are running ServiceDesk Plus 9.0 Build 9012.
When going to Requests, Manage Custom Views, New Custom View...
If we choose "Technicians" under --Select Column--, then choose "is" or "is not", then select the "Choose" button, we should get a list of our technicians. Instead we just get the option "None". As this used to work, I'm wondering if it's a bug in the 9012 release. I didn't see a fix listed, though, in the list of fixes in the versions greater than 9012. Any ideas?
Thanks!